These Terms & Conditions ("Terms") govern the services provided by Design Crunchers ("we", "us", "our") to its clients ("you", "your") in the United Arab Emirates. By placing an order, making a payment, or using our services, you agree to be bound by these Terms.

1. Services

We provide digital services including logo design, website development, mobile app development, social media marketing, SEO, content writing, and videography & photography. The exact scope, deliverables, and timelines for your project are defined in the package you select or in a written quotation agreed between both parties.

2. Pricing, Payment & VAT

• All prices are stated in UAE Dirhams (AED) and are exclusive of Value Added Tax (VAT). Applicable UAE VAT (currently 5%) will be added where required by law.
• Mobile application prices shown as "From AED ..." are starting estimates. Final pricing depends on features, integrations, backend architecture, security requirements and deployment scope, and is confirmed in a written quotation.
• Projects begin after receipt of the agreed payment (or the agreed advance), the complete brief, required content, and client approvals.
• Monthly marketing and SEO packages are recommended for a minimum three-month engagement and are billed monthly in advance.

3. Project Timelines

Delivery timelines stated in our packages are estimates and begin once payment, brief, and all required materials are received. Delays caused by late feedback, missing content, or additional requests may extend the timeline accordingly.

4. Revisions

Revisions are provided according to the package you selected and cover changes within the approved brief. They do not include complete concept changes, reshoots, or new functionality, which may be quoted separately.

5. Delivery, Ownership & Rights

Final files and ownership rights are transferred to you upon full and final payment for the relevant deliverables. Until full payment is received, all work remains the property of Design Crunchers. We may keep a record of completed work and may showcase non-confidential work in our portfolio unless agreed otherwise in writing.

6. Client Responsibilities

You are responsible for providing accurate briefs, timely feedback, required content, and any approvals needed to complete the work. You confirm that any material you supply does not infringe the rights of third parties.

7. Third-Party & Excluded Costs

Unless specifically stated, the following are excluded and are the client's responsibility: domain registration, hosting, premium plugins, third-party subscriptions, stock assets, external software licences, and paid advertising spend (which is paid directly by the client to the advertising platform).

8. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement and to use it only for the purpose of delivering the agreed services.

9. Communication

We take responsibility only for communication made through email addresses under our own domain or via the contact numbers listed on our website. Design Crunchers is not liable for correspondence from any other source.

10. Limitation of Liability

To the maximum extent permitted by UAE law, our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for indirect or consequential losses, including loss of profit, data, or business.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Commercial Terms & Package Notes

• All prices are stated in UAE dirhams and exclude applicable VAT.
• Paid advertising spend is not included in social media package fees and is paid directly by the client to the advertising platform.
• Domain registration, hosting, premium plugins, third-party subscriptions, stock assets and external software licences are excluded unless specifically stated.
• Mobile application prices are starting estimates. Final pricing depends on features, integrations, backend architecture, security requirements and deployment scope.
• SEO performance depends on competition, website condition, content, search-engine changes and campaign duration. Rankings and traffic cannot be guaranteed.
• Content-writing word limits apply to final approved copy. Arabic translation, specialist technical writing and regulatory/legal copy are quoted separately.
• Videography prices apply to approved Dubai locations. Studio rental, models, presenters, permits, props, special equipment and travel outside Dubai are quoted separately.
• Revisions cover changes within the approved brief and do not include complete concept changes, reshoots or new functionality.
• Timelines begin after receipt of the agreed payment, complete brief, required content and client approvals.
• Monthly marketing and SEO packages are recommended for a minimum three-month engagement.
• Custom requirements can be quoted separately.

These packages are positioned competitively for startups, SMEs, and growth-focused businesses in the UAE while preserving professional delivery standards. Custom requirements can be quoted separately.

13. Contact

For any questions about these Terms, contact us at support@designcrunchers.com or +971 58 522 5901 — Dubai, UAE.